Where can I find Dogs On Wheels?

We roll wherever you want us! Birthday parties, festivals, sports tournaments, schools, corporate parties or picnic’s...you name it, we’re there!

 

How much does it cost to have Dogs On Wheels come roll with us?

There are a few packages for you to choose from or you can customize your own. For catered orders, a 50% deposit is due at the time of booking. This guarantees the date of your request. The balance is due the day of your event. We will be at your event until all your guests that you have contracted with us are served. If you need DOW’s to stay any longer it will cost an additional $150.00 per hour. If we are booked for a non-catered event venue, were as the attendees at your event are to pay for their own meals, we require a refundable deposit that guarantees that sales will be generated. The minimums start at $799 or 100 person minimum purchase required.

 

How far in advance notice do I need for booking Dogs On Wheels?

First come, first served! As soon as you know your date, call us! If possible, catered events need to be booked a week in advance. Don’t hesitate to give us a call...if the Dogmobile is available we’re there!

 

Besides food, can Dogs On Wheels provide anything else?

Yes! DOW’s has got you covered. We can refer you to party rentals, tables, linens, chairs, etc. We also have great recommendations for DJ’s, bands and any entertainment needs you might have...that’s just how we roll! 

 

What payment methods are accepted?

DOW’s accepts Cash, Visa, MasterCard, Amex. For business accounts, we accept checks. There is a $35.00 fee for any returned checks.

 

Is the deposit refundable?

We honor and appreciate your decision in booking us, because of your support we are growing our DOW’s tribe of followers :) However, the  paradox is that we may not have openings available for other potential customers on the date of your initial request, so in all fairness the need to honor commitments is crucial for the happiness and success of all customers. If for any reason your event is canceled, the deposit is non-refundable. However, If you need to reschedule we will do our best and be more than happy to reserve a new date based on

availability.

 

Trash:

Clean up from our mobile set up will be taken care of by our friendly team to ensure your experience with us is worry free. 

 

Terms and conditions for rentals only

Deposits:

A credit card deposit of 50% is required.  The balance is due in full 1 day prior to your  event. This will guarantee availability of equipment for your party and confirms your reservation.

 

Cancellation Policy:

We require seven days for a full refund of your deposit. Three days or more notice for a 50% refund of your deposit. Less than three days, your order may be postponed and re-booked at a later date within one year based on availability.

 

Stair Fee and Access:

It is your responsibility to tell us of any stair and access problems. Not informing us this important information could delay the setup of your party. Please note that there is a minimum $25 fee for each rental that requires to be carried up two or more flights of steps.

 

Power Needs:

All rentals require electricity. We do not provide electricity but generator rental options are available upon request.

 

Delivery:

We guarantee delivery at least one hour prior to your party, but we do reserve the right to deliver equipment much earlier than that, and sometimes the day before depending on the location.

 

Pickup:

We required that the rentals are ready for pickup in the condition they are delivered; cleaned and damage free or a fee will be accessed to the account on file equal to the amount of the rental. It is important that the equipment be available for pickup at our drivers first attempt. If we have to make multiple visits to your home or business to retrieve our equipment, an additional fee of $50 per attempt will apply to account on file. Please inform us in advance if there is a problem with your scheduled pickup time and we will schedule a different time.

Frequemtly Asked Questions